Real Estate AFTER-SALES Management
M-CAS is the most complete, secure and friendly cloud solution for the Management and Monitoring of Real Estate After-Sales Incidents.
Make it easy for your customers to report incidents from their mobile phone with images, comments and plan situation.
Receive information and manage the events of your promotions from a single panel, generating work reports and having control over all actions and states.
M-CAS PRE-SALE
Allows your clients to choose materials and renovations
The system generates contracts with the selection made.
Main Features
Connectivity
Connect client-promoter-supplier
Notifications
Statistics
Digital signature
Medium
Cloud solution
M-CAS APP
Modules
Over 25 Years of Protecting the Your Rights
PRESALE
It allows its clients to choose materials and defined renovations.
You will also be able to evaluate the renovations that the owner proposes for his home from the application.
The application will generate the contract containing all the choices made.
PRE DELIVERY
Monitor the reviews that are carried out before handing over the home or during the first visit with the owners.
AFTER-SALES
Fees
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Tarifas M-Cas
- Alta Empresa
- Alta Promoción
- Fee Mensual Soporte y Mantenimiento
- 0-100 viviendas
- 101-300 viviendas
- 301-500 viviendas
- 501-1000 viviendas
- 1001-1500 viviendas + 1501 viviendas
- Servicios
- Número máximo de Promociones
- Nº máximo usuarios de Gestión
- Soporte
- Documentación, Manuales de Usuario.
- Actualizaciones
- Pack Seguridad
- Onboarding
- Formación
- Notificaciones Avanzada
- Branding
- App Nativa MCASAPP
- Módulos
- Módulo PreVenta
- Módulo Auditoría Interna ( Pre entrega)
- Módulo Postventa
- Mantenimiento Promociones SIN Actividad
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Starter
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€150 Desde
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IncluidoAlta Empresa
-
300 €Alta Promoción
-
Fee Mensual Soporte y Mantenimiento
-
150 €0-100 viviendas
-
-101-300 viviendas
-
-301-500 viviendas
-
-501-1000 viviendas
-
-1001-1500 viviendas + 1501 viviendas
-
Servicios
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1Número máximo de Promociones
-
2Nº máximo usuarios de Gestión
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Email 48hSoporte
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Documentación, Manuales de Usuario.
-
Actualizaciones
-
-Pack Seguridad
-
GuiadoOnboarding
-
Formación
-
Notificaciones Avanzada
-
Branding
-
App Nativa MCASAPP
-
Módulos
-
Módulo PreVenta
-
Módulo Auditoría Interna ( Pre entrega)
-
Módulo Postventa
-
15 €/ mes de 0 -100 viviendasMantenimiento Promociones SIN Actividad
-
Professional
-
€200 Desde
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IncluidoAlta Empresa
-
500 €Alta Promoción
-
Fee Mensual Soporte y Mantenimiento
-
200 €0-100 viviendas
-
400 €101-300 viviendas
-
600 €301-500 viviendas
-
-501-1000 viviendas
-
-1001-1500 viviendas + 1501 viviendas
-
Servicios
-
5Número máximo de Promociones
-
10Nº máximo usuarios de Gestión
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Email 24hSoporte
-
Documentación, Manuales de Usuario.
-
Actualizaciones
-
IncluidoPack Seguridad
-
AsistidoOnboarding
-
2 h x promociónFormación
-
Notificaciones Avanzada
-
Branding
-
App Nativa MCASAPP
-
Módulos
-
Módulo PreVenta
-
Módulo Auditoría Interna ( Pre entrega)
-
Módulo Postventa
-
35 €/ mes de 101 -300 viviendasMantenimiento Promociones SIN Actividad
-
Business
-
€300 Desde
-
IncluidoAlta Empresa
-
650 €Alta Promoción
-
Fee Mensual Soporte y Mantenimiento
-
300 €0-100 viviendas
-
500 €101-300 viviendas
-
750 €301-500 viviendas
-
900 €501-1000 viviendas
-
1.100 €1001-1500 viviendas + 1501 viviendas
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Servicios
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20Número máximo de Promociones
-
40Nº máximo usuarios de Gestión
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Online 5x8Soporte
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Documentación, Manuales de Usuario.
-
Actualizaciones
-
IncluidoPack Seguridad
-
Asistencia OnlineOnboarding
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3 h x promociónFormación
-
Notificaciones Avanzada
-
Branding
-
App Nativa MCASAPP
-
Módulos
-
Módulo PreVenta
-
Módulo Auditoría Interna ( Pre entrega)
-
Módulo Postventa
-
55 €/ mes de 301 -500 viviendasMantenimiento Promociones SIN Actividad
Manage all your promotions efficiently and avoid the dispersion of information.
INTUITIVE, EFFECTIVE AND CUSTOMIZABLE.
SAFE.Both the infrastructure and the application are successfully audited and certified in AWS Foundational Technical Review“
We offer SUPPORT continuous to our clients.
About
M-cas
From the choice of materials, selection of renovations established by the developer and assessment of renovations suggested by the owner, through the control of reviews before delivery and the management of Post-Sales incidents.
Simplifies the data collection process and It streamlines the management of customer requests and post-sales incidents of all your promotions.
Creates direct and fluid communication between client, promoter and supplier, allowing the entire process to be developed in a single application, where all parties involved share and update information.
M-CAS automates the receipt of information, whether the material selections and renovations chosen by its clients in the Pre-Sale phase or the incidents reported once the home is delivered. These will reach you through a single channel, from which you can review them and refer them to the corresponding supplier, also generating a work order. This will notify you through the application of the expected repair date, and will attach images of the repair.
Make it easy for your clients to select and document from their phone in each phase of construction and delivery through M-CAS
All actions and images are recorded in the history of each client.
M-CAS is the solution used by Developers, Builders and Marketers since its structure allows the tool to be adapted to the specific workflow of each of our clients.
With control of all actions from a single panel reduce costs and execution times.
Our clients
About Movired
We offer consulting and software development for each of our clients, since we understand that each company has unique and specific needs.
Our goal is to provide tailored technology solutions that enable our clients to make more informed decisions and increase their operational efficiency.
“We provide customized and scalable technological solutions”
How does the real estate after-sales service work?
To improve customer service and increase real estate after-sales results must lean on technology.It is a long, complex process and even more so in these times when many resources and material means are mobilized.
The after-sales service must be considered at the beginning of the promoter click, carrying out periodic audits detecting those elements that can be foreseen as most common in order to anticipate and minimize possible after-sales incidents that the buyer finally detects.
The response time and resolution of incidents reported by customers is as important as the effective communication established with the buyer. Creating an agile and fluid dialogue, demonstrating follow-up and interest in customer problems is the great challenge of the After-Sales departments.
There are many trades involved in the construction of homes, and it is essential that when resolving post-sales incidents, real-time traceability of these and the interventions that have been planned or carried out is created.
Good organization and planning of this department – having a good after-sales strategy – will satisfy customer expectations and therefore improve the promoter’s reputation.
